Our foremost priority is aiding families, businesses, and communities during challenging times. From our empathetic customer care advisors to our seasoned field teams, we guide customers through the entire cleanup process with care. Whether it’s our compassionate support or our assistance in navigating insurance claims, we ensure customers can focus on what truly matters to them.
COST OF CRIME SCENE CLEANUP:
The expense of addressing biohazards varies significantly, making it essential for us to assess the situation firsthand. We offer a no-obligation written assessment of our recommended treatment plan after evaluating the severity of the situation. An accurate cost estimate or scope of work cannot be provided without firsthand inspection, a principle adhered to by any qualified provider.
HOMEOWNER’S INSURANCE AND BIO GUARDIAN’S SERVICES:
While we cannot guarantee insurance coverage, residential homeowners insurance generally covers our services in most situations. Our dedicated customer advocate assists in the claims process, providing emergency claim-setting aid and facilitating technical documentation and invoicing directly to the insurance carrier if there is residential coverage.
FINANCIAL ASSISTANCE OPTIONS:
If third-party funding is unavailable or insufficient, Bio Guardian offers flexible payment options. We estimate out-of-pocket expenses after assessing the situation and presenting a written assessment of our recommended scope of work. Options include:
– Victim’s Compensation Assistance: A government program aiding victims or their families with various out-of-pocket expenses, with eligibility and payment varying by state.
– Interest-Free Payment Plans: Available to all customers, details provided by Bio Guardian Customer Care Advisors.
– Cash Payment Discount: Offered when payment is made upon the final completion of services.
– Bio Guardian Financial Assistance Program: Discounts based on the Annual Household Income as a percentage of US Poverty Guidelines. Eligibility requires no available third-party funding.
ACCEPTED FORMS OF PAYMENT:
Bio Guardian accepts various payment forms, including:
– Homeowner’s Insurance
– Cash
– Credit cards
– Checks
